How to Use Google Maps on Your Phone (Simple Guide for Seniors)
A friendly, step-by-step guide to using Google Maps on your phone. Learn how to search for places, get directions, use voice navigation, save favourites, and more.
Getting from one place to another used to mean pulling out a paper map or stopping to ask for directions. Those days are gone. With Google Maps on your phone, you have a powerful and free navigation tool right in your pocket. It can show you exactly where to go, give you spoken directions as you drive, and even help you explore a street before you visit.
If you have never used Google Maps before, do not worry. This guide will walk you through everything in plain, simple steps. By the end, you will feel confident searching for places, getting directions, and using some of the handy extra features that make Google Maps so useful.
What Is Google Maps?
Google Maps is a free app made by Google that shows you maps of almost anywhere in the world. You can use it to:
- Find places like shops, restaurants, hospitals, and addresses
- Get directions with step-by-step guidance for driving, walking, or public transport
- Hear spoken navigation so you do not have to keep looking at the screen
- See photos of streets before you visit a location
- Save your favourite places so you can find them quickly next time
- Share your location with family so they know where you are
It works on both iPhones and Android phones, and it uses your phone's internet connection and GPS (the satellite system that pinpoints your location) to guide you. If you are not sure how your phone connects to the internet, our guide on what Wi-Fi is and how it works explains it clearly.
How to Download Google Maps
If you have an Android phone, Google Maps is almost certainly already installed. Look for a colourful pin icon on your home screen or in your app drawer.
If you have an iPhone, you may need to download it:
- Open the App Store (the blue icon with a white "A")
- Tap the Search tab at the bottom
- Type Google Maps in the search bar
- Find the app made by Google LLC and tap Get
- Wait for it to download, then tap Open
If you have never downloaded an app before, our guide on how to download apps safely takes you through the whole process step by step.
Opening Google Maps for the First Time
When you open Google Maps for the first time, it will ask for permission to use your location. Tap Allow or Allow While Using App. This is important because the app needs to know where you are in order to give you directions.
You will see a map of your area with a small blue dot. That blue dot is you — it shows your current location. You can pinch the screen with two fingers to zoom in or out, and you can drag the map around with one finger to explore nearby areas.
If the text on screen looks a little small, you might want to make the text bigger on your phone first so everything is easier to read.
How to Search for a Place
Searching for a place is the most common thing you will do in Google Maps. Here is how:
- Open Google Maps
- Tap the search bar at the top of the screen. It usually says "Search here"
- Type what you are looking for. This could be an exact address (like "42 Oak Street, London"), the name of a business (like "Tesco"), or a general search (like "pharmacy near me")
- Tap the result that matches what you want
- The map will move to show that location with a red pin
Once you select a place, you will see useful details like the address, phone number, opening hours, reviews from other visitors, and photos. You can tap the phone number to call the business directly.
Tip: You do not need to type the full address. Even typing something like "nearest post office" or "coffee shop nearby" will give you helpful results.
How to Get Directions
This is where Google Maps really shines. It will plan your entire route and tell you exactly how to get there.
Step-by-Step Instructions
- Search for the place you want to go to (as described above)
- Tap the blue Directions button at the bottom of the screen
- Google Maps will automatically set your current location as the starting point. If you want to start from somewhere else, tap the Your location field at the top and type a different address
- Choose how you want to travel by tapping one of the icons at the top:
- Car icon — driving directions
- Person icon — walking directions
- Train/bus icon — public transport directions
- Bicycle icon — cycling directions (if available in your area)
- You will see one or more route options with the estimated travel time
- Tap the route you prefer, then tap Start to begin navigation
Driving Directions
When you choose driving, Google Maps will show you the fastest route based on current traffic. The estimated time shown accounts for traffic delays, which is very helpful during busy periods. The route will be highlighted in blue on the map, and you will see a summary of the distance and time at the bottom.
Walking Directions
Walking directions are great for getting around on foot, especially in town centres or parks where driving would not make sense. The app will guide you along pavements and footpaths. Walking routes tend to be shorter in distance but will obviously take longer in time.
Public Transport Directions
If you use buses, trains, or the underground, tap the train/bus icon. Google Maps will show you which routes to take, where to catch your bus or train, what time it departs, and where to change if needed. This is particularly useful in unfamiliar cities.
How to Use Voice Navigation
One of the best features of Google Maps is that it can speak directions out loud to you. This means you do not have to keep looking at the screen while driving or walking. It will say things like "In 200 metres, turn left" or "Continue straight for half a mile."
Voice navigation starts automatically when you tap Start on your route. To make sure it is working:
- Check that your phone's volume is turned up
- Look for the speaker icon in the top right corner of the navigation screen
- If the speaker has a line through it, tap it to turn the sound on
- You can choose between three settings: Muted (no sound), Alerts only (just warnings), or Unmuted (full spoken directions). Choose Unmuted for the full experience
Tip: If you are driving, set up your route before you start the car. You can also ask a passenger to manage the phone for you. Safety always comes first.
How to Save Your Favourite Places
If there are places you visit often — like your doctor's surgery, your favourite restaurant, or a family member's home — you can save them so you do not have to search for them every time.
- Search for the place and tap on it to open its details
- Scroll down and look for the Save button (it looks like a small bookmark or flag)
- Tap Save and choose a list to save it to. Google Maps offers lists like Favourites, Want to go, and Starred places. You can also create your own lists
- Tap Done
To find your saved places later, tap on your profile picture (or the circle with your initial) in the top right of the search bar, then tap Your places or Saved. All your saved locations will be listed there for quick access.
How to Share Your Location with Family
Sharing your location is a wonderful safety feature. It lets your family members see where you are on their phone in real time. This can be reassuring when you are travelling or out on your own.
To Share Your Location
- Open Google Maps
- Tap your profile picture or initial in the top right corner
- Tap Location sharing
- Tap Share location or the New share button
- Choose how long you want to share: For 1 hour, Until you turn it off, or a custom time
- Select the person you want to share with. You can send it through a text message, WhatsApp, email, or other apps
- Tap Share
The person you share with will receive a link. When they tap it, they will be able to see your location on their map. You can stop sharing at any time by going back to the Location sharing screen and tapping Stop.
To See Someone Else's Location
If a family member shares their location with you, you will receive a notification or a message with a link. Tap the link and their location will appear on your map as a small icon with their photo or initial.
How to Use Street View
Street View is a fascinating feature that lets you see real photographs of streets and buildings. It is like being able to stand on the pavement and look around, without actually being there. This is very helpful if you want to see what a place looks like before you visit.
- Search for an address or place
- When the place appears, look for a small photo at the bottom left of the screen. It may show a thumbnail of the street
- Tap on the photo to enter Street View
- Once inside, you can drag your finger across the screen to look around in every direction
- Tap the arrows on the ground to move along the street
- Tap the back arrow in the top left to leave Street View
Tip: Street View is wonderful for checking what the entrance to a building looks like before you visit, so you know exactly where to go when you arrive.
How to Use Offline Maps
Normally, Google Maps needs an internet connection to work. But what if you are going somewhere with poor signal, like a rural area? Offline maps let you download a section of the map to your phone in advance so it works even without the internet.
To Download an Offline Map
- Open Google Maps while you are connected to Wi-Fi
- Tap your profile picture or initial in the top right
- Tap Offline maps
- Tap Select your own map
- A blue rectangle will appear on the map. Pinch and drag to adjust it so it covers the area you need
- Tap Download
- Wait for the download to finish. It may take a few minutes depending on the size of the area
Once downloaded, Google Maps will automatically use the offline map when you are in that area without internet. You will still be able to search for places and get driving directions within the downloaded area.
Note: Offline maps do take up storage space on your phone. Each map area might be anywhere from 50 to 250 megabytes. You can delete them later from the same Offline maps menu when you no longer need them.
Useful Tips for Using Google Maps
Here are a few extra tips that can make your experience even better:
- Check traffic before you leave. Open Google Maps and look at the roads around your route. Green means traffic is flowing smoothly, orange means moderate delays, and red means heavy traffic
- Use the "Explore" tab. At the bottom of the main screen, you will find options to explore restaurants, petrol stations, shops, and other places near you
- Tilt the map. If you drag two fingers upward on the screen, the map will tilt to show a 3D view, which some people find easier to read
- Check your route summary. Before you start navigation, tap the three dots in the top right and select Route options to avoid motorways, tolls, or ferries if you prefer
- Keep the app updated. Google regularly adds improvements to Google Maps. Make sure your app is up to date by checking your app store for updates
Frequently Asked Questions
Is Google Maps completely free to use?
Yes. Google Maps is entirely free to download and use. There are no hidden charges for searching, getting directions, using voice navigation, or downloading offline maps. It works on both iPhones and Android phones.
Does Google Maps use a lot of mobile data?
Google Maps uses a moderate amount of data when you are navigating — roughly 5 to 10 megabytes per hour of driving. This is quite small compared to streaming video or music. If you are concerned about data usage, you can download offline maps over Wi-Fi at home before you leave, which will reduce the amount of data needed during your journey.
What if Google Maps gives me wrong directions?
This is rare, but it can happen — especially in areas with new roads or recent construction. If you notice the directions seem wrong, you can pull over safely (if driving) and re-enter your destination to get a fresh route. You can also report a problem by tapping the three dots in the corner and selecting Report a problem, which helps Google improve the map for everyone.
Google Maps is one of the most practical apps you can have on your phone. Whether you are driving to a hospital appointment, walking to a new restaurant, or simply checking how to get somewhere before you leave the house, it has you covered. Take a few minutes to practise searching for places and getting directions near your home. The more you use it, the more natural it will feel. You will wonder how you ever managed without it.
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