Don’t worry — this is a common issue and usually easy to fix!
“Message Not Sent”
What This Means (In Plain English)
Your text message did not go through. The other person did not receive it. You may need to try again.
Common Causes
- •No mobile signal
- •Mobile data turned off (for picture messages)
- •Message center number incorrect
- •Carrier account issue
How to Fix It — Step by Step
- 1
Check for signal bars at the top of your screen — you need mobile service to send texts.
- 2
Tap the failed message and try to resend it.
- 3
Turn Airplane Mode on and off to reset your connection.
- 4
Restart your phone.
- 5
If sending a picture message (MMS), make sure mobile data is turned on.
- 6
Contact your carrier if the problem continues — your messaging service may need to be reactivated.
How to Prevent This in the Future
Make sure you have mobile service before sending texts. Keep your phone plan active and paid.
Related Errors You Might See
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.