Error Message Lookup
See an error on your screen? Don’t worry — type it here and we’ll explain what it means in plain English, plus show you exactly how to fix it.
Browse by Device Type
Most Common Error Messages
Connected, No Internet
Your device is connected to the Wi-Fi network but cannot actually reach the internet. The problem is usually with your router or internet provider.
Storage Almost Full
Your iPhone is running out of space to save photos, apps, and messages. Think of it like a filing cabinet that is nearly stuffed — you need to clear some room.
Your Connection Is Not Private
Your browser is warning you that the website you are trying to visit may not be secure. This is your browser protecting you from potential data theft.
Unfortunately, [App] Has Stopped
An app on your Android phone crashed. This is very common and usually fixable with a few taps.
Your PC Ran Into a Problem and Needs to Restart
Your Windows computer had a serious error and needs to restart. The "blue screen" looks scary but usually fixes itself after restarting.
No Service
Your iPhone cannot connect to your mobile carrier. You will not be able to make calls, send texts, or use mobile data until this is fixed.
iCloud Storage Full
Your free 5 GB of iCloud storage is used up. Your photos, backups, and files are no longer being saved to the cloud.
Wi-Fi Keeps Disconnecting
Your device keeps losing its Wi-Fi connection and reconnecting. This unstable connection makes it hard to use the internet reliably.
Insufficient Storage Available
Your Android phone does not have enough space to install the app or save the file. You need to free up some room.
404 Not Found
The specific page you are looking for does not exist on this website. It may have been moved, renamed, or deleted.
WhatsApp — Waiting for Network
WhatsApp cannot connect to the internet. Your messages will not send or receive until the connection is restored.
iPhone is Disabled, Connect to iTunes
Too many wrong passcodes were entered and your iPhone has locked itself for security. This is a safety feature to protect your data.
Windows Update Failed — Error Installing Updates
Windows tried to install an update but something went wrong. Your computer is still working fine — the update just did not install.
Wi-Fi Authentication Error
Your phone is trying to connect to a Wi-Fi network but the password you entered is not being accepted.
Netflix — Error Code NW-2-5
Netflix cannot connect to the internet. You will not be able to stream shows or movies until the connection is fixed.
DNS Server Not Responding
The system that translates website names (like google.com) into addresses is not working. Think of it like a broken phone book — your phone cannot look up where to go.
This Site Can't Be Reached
Your browser cannot connect to the website at all. This could be an internet problem on your end or the website might be down.
Software Update Failed
Your iPhone tried to install a new update but something went wrong. Your phone is fine — the update just did not finish installing.
Application Not Responding (Spinning Rainbow Wheel)
An application on your Mac has frozen. The spinning colourful wheel (sometimes called the "spinning beach ball of death") means your Mac is struggling.
Zoom — Error Code 5003
Zoom cannot connect to its servers. You will not be able to join or start video calls until the connection is fixed.
More Help With Your Device
Step-by-Step How-To Guides
Learn common tasks on iPhone, Android, Windows, and Mac.
App Guides for Seniors
Simple tutorials for WhatsApp, Zoom, Facebook, and more.
WiFi Troubleshooter
Fix internet connection issues step by step.
Scam Checker
Got a suspicious message? Check if it is a scam.
Tech Support Hotline Finder
Find the right phone number to call for help.
Accessibility Settings
Make your device easier to see, hear, and use.
Don’t worry — error messages are normal!
Every phone, computer, and app shows error messages from time to time. They are usually easy to fix and do not mean your device is broken. If you cannot find your specific error here, try searching above or contact us and we will help.