Don’t worry — this is a common issue and usually easy to fix!
“Screen Overlay Detected”
What This Means (In Plain English)
Another app is drawing over your screen, which prevents you from changing certain settings. It is a security feature.
Common Causes
- •Facebook Messenger chat bubbles (chat heads)
- •Blue light filter or night mode apps
- •Floating widget apps
- •Screen dimming apps
How to Fix It — Step by Step
- 1
Look for any floating buttons, chat bubbles (like Facebook Messenger), or screen filter apps.
- 2
Close or disable the app that is creating the overlay.
- 3
Go to Settings > Apps > Special Access > Display Over Other Apps.
- 4
Find apps that have permission to display over other apps and turn them off temporarily.
- 5
Go back and try the action that triggered the error.
- 6
You can re-enable the overlay apps afterward.
How to Prevent This in the Future
When you see this error, remember it is caused by apps like chat bubbles, blue light filters, or floating widgets. Temporarily disable them when changing permissions.
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.