Don’t worry — this is a common issue and usually easy to fix!
“Google — Action Required: Verify Your Identity”
What This Means (In Plain English)
Google needs to confirm it is really you using your account. This is a security feature to protect your account from unauthorized access.
Common Causes
- •Logging in from a new device or location
- •Google detected suspicious activity on your account
- •You have not used the account in a long time
- •Password was recently changed
How to Fix It — Step by Step
- 1
Tap on the notification to start the verification process.
- 2
Google may ask you to enter your password, confirm a phone number, or answer a security question.
- 3
If they send a code to your phone number, enter it when prompted.
- 4
If you cannot complete verification, try going to accounts.google.com on a computer.
- 5
If you think someone else is trying to access your account, change your password immediately.
- 6
Consider enabling two-factor authentication for extra security.
How to Prevent This in the Future
Keep your phone number and recovery email up to date in your Google account settings. Enable two-factor authentication.
Related Errors You Might See
Facebook — Session Expired, Please Log In Again
Facebook logged you out for security reasons. You just need to sign back in with your email and password.
Google Play — Authentication Is Required
Google Play needs you to sign in again before you can download or update apps. Your Google account needs to be verified.
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.