Don’t worry — this is a common issue and usually easy to fix!
“Confirm Form Resubmission”
What This Means (In Plain English)
You are trying to refresh a page where you previously submitted information (like a form). Refreshing might send that information again.
Common Causes
- •Pressing F5 or clicking Refresh after submitting a form
- •The website did not redirect you properly after the form was submitted
How to Fix It — Step by Step
- 1
If you do not want to send the information again, click "Cancel" or "Don't Resend".
- 2
If you do want to send it again (for example, a failed submission), click "Continue" or "Resend".
- 3
To avoid this in the future, navigate to the page using the address bar instead of refreshing.
- 4
If you already submitted a purchase or payment, check your account before resending to avoid duplicate charges.
How to Prevent This in the Future
After submitting a form (especially payments), navigate away from the page instead of refreshing it.
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.