Don’t worry — this is a common issue and usually easy to fix!
“App Keeps Closing Unexpectedly”
What This Means (In Plain English)
An app on your iPhone keeps shutting down on its own. This is frustrating but usually easy to fix.
Common Causes
- •The app needs an update
- •A bug in the app that the developer needs to fix
- •Low storage causing apps to misbehave
- •An iOS update that is not compatible with the old app version
How to Fix It — Step by Step
- 1
Close the app completely: swipe up from the bottom and swipe the app card away.
- 2
Open the app again — sometimes this is all it takes.
- 3
Check if an update is available: open the App Store, tap your profile icon at the top, and scroll down to see pending updates.
- 4
If an update is available, tap "Update" next to the app.
- 5
If it keeps crashing, delete the app and reinstall it from the App Store.
- 6
Make sure your iPhone software is up to date: Settings > General > Software Update.
How to Prevent This in the Future
Keep all your apps updated. Restart your iPhone once a week to keep things running smoothly.
Related Errors You Might See
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.