Don’t worry — this is a common issue and usually easy to fix!
“Move to iOS — Unable to Migrate”
What This Means (In Plain English)
The tool for transferring your data from an Android phone to your new iPhone ran into a problem. Your data has not been lost — it is still on your old phone.
Common Causes
- •Wi-Fi connection dropped during the transfer
- •Not enough storage on the new iPhone
- •Background apps interfering with the connection
- •The phones were moved too far apart during transfer
How to Fix It — Step by Step
- 1
Make sure both phones are connected to the same Wi-Fi network.
- 2
Turn off mobile data on your Android phone during the transfer.
- 3
Close all open apps on both phones.
- 4
On the Android phone, turn off any apps that might affect Wi-Fi (like Smart Network Switch).
- 5
Restart both phones and try the Move to iOS process again.
- 6
Make sure your new iPhone has enough storage for all the data being transferred.
- 7
If it keeps failing, try transferring just photos and contacts, skipping large items.
How to Prevent This in the Future
Before starting, make sure both phones are fully charged and connected to the same Wi-Fi network. Do not use either phone during the transfer.
Related Errors You Might See
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.