Don’t worry — this is a common issue and usually easy to fix!
“IP Address Conflict”
What This Means (In Plain English)
Two devices on your network are trying to use the same address, which is like two houses having the same street number. They cannot both work properly.
Common Causes
- •Two devices were assigned the same IP address
- •A device has a manually set IP address that conflicts
- •The router's DHCP server had a glitch
How to Fix It — Step by Step
- 1
Restart your Wi-Fi router — this usually reassigns addresses automatically.
- 2
Restart the device showing the error.
- 3
On Windows: open Command Prompt and type "ipconfig /release" then "ipconfig /renew".
- 4
On iPhone: Settings > Wi-Fi > tap your network > Renew Lease.
- 5
On Android: Settings > Wi-Fi > forget the network and reconnect.
- 6
If the problem keeps happening, restart all devices on your network one at a time.
How to Prevent This in the Future
Let your router assign IP addresses automatically (DHCP). If you have set any devices to use a manual/static IP address, make sure no two devices share the same address.
Related Errors You Might See
Connected, No Internet
Your device is connected to the Wi-Fi network but cannot actually reach the internet. The problem is usually with your router or internet provider.
Limited Connectivity
Your device has a partial connection to the Wi-Fi network but cannot use the full internet. It is like being half-connected.
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.