Don’t worry — this is a common issue and usually easy to fix!
“No Audio Output Device Installed”
What This Means (In Plain English)
Your computer cannot play sound because it cannot find speakers or headphones. The audio driver or connection may have a problem.
Common Causes
- •Speakers or headphones not plugged in
- •Volume is muted
- •Audio driver needs updating
- •Wrong audio output device selected
How to Fix It — Step by Step
- 1
Check that your speakers or headphones are plugged in properly.
- 2
Make sure the volume is not muted: click the speaker icon in the taskbar.
- 3
Right-click the speaker icon > Sounds > Playback — make sure the correct device is set as default.
- 4
Run the Audio Troubleshooter: Settings > System > Troubleshoot > Other Troubleshooters > Playing Audio.
- 5
Update audio driver: Device Manager > Sound, Video, and Game Controllers > right-click your audio device > Update Driver.
- 6
Restart your computer.
How to Prevent This in the Future
Keep audio drivers updated. Handle headphone jacks gently to avoid damage.
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.