Lifeline & Affordable Connectivity Programs
Benefits & Social SecurityGet discounted or free phone service and internet through government programs for low-income seniors.
Difficulty Level
Easy — Most people can do this
Need Help? Call
1-800-234-9473Senior Tip
If you receive Medicaid, SNAP, SSI, or VA Pension, you likely qualify for a free or discounted phone and internet service. This can save $30-50 per month.
How to Get Started
Check if you qualify
You qualify if your income is at or below 135% of the federal poverty line, or if you participate in programs like Medicaid, SNAP, SSI, or VA Pension.
Go to lifelinesupport.org
This is the official USAC Lifeline website to check eligibility and apply.
Apply online or through a provider
You can apply directly at checklifeline.org or through participating phone/internet companies.
Choose your provider
After approval, select a phone company or internet provider that participates in Lifeline in your state.
Common Tasks You Can Do Online
Check eligibility
checklifeline.org > Start application > Enter info
Apply for Lifeline discount
checklifeline.org > Apply > Upload proof of eligibility
Find participating providers in your state
lifelinesupport.org > Lifeline Providers > Select state
Recertify annually
checklifeline.org > Recertify > Confirm eligibility
Troubleshooting
Application was rejected▾
Common reasons: duplicate (another household member already has Lifeline) or missing proof documents. Only one Lifeline benefit per household.
Don't know which provider to choose▾
Compare providers in your state at lifelinesupport.org. Look for ones offering smartphones or home internet, not just minutes.
Need to recertify but missed deadline▾
Contact your provider immediately. You have a grace period before the benefit is removed.
ACP program ended — what now?▾
The Affordable Connectivity Program ended in June 2024. Lifeline still provides $9.25/month discount. Check with your provider for transition options.
Accessibility & Phone Help
Call 1-800-234-9473 (TTY: 1-800-877-8339) for phone application assistance. Many providers offer in-store help.
Related Benefits & Social Security Services
Safety Reminder
Always check that the website address ends in .gov before entering personal information. Never share your Social Security number, Medicare number, or bank details in response to an unsolicited email, call, or text.