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MDLIVE

On-Demand Telehealth Services

MDLIVE (now part of Evernorth/Cigna) offers on-demand video visits for urgent care, dermatology, and behavioral health. Accepted by many insurance plans.

Cost

$0-82 per visit (varies by insurance)

Medicare

Accepted

Download the App

🍎 MDLIVE on App Store🤖 MDLIVE on Google Play

How to Set Up MDLIVE

Check your insurance coverage

MDLIVE is included with many Cigna, Aetna, and Medicare Advantage plans. Check your benefits or call your insurance.

Download the MDLIVE app or visit mdlive.com

Available free on App Store and Google Play, or use your computer's web browser.

Create your account

Enter your personal details and insurance information. Add your medical history, medications, and allergies.

Choose your visit type

Select "Urgent Care" for immediate needs, "Dermatology" for skin issues, or "Behavioral Health" for counseling.

See a doctor

Choose video or phone visit. For urgent care, you can typically see a doctor within 15 minutes.

What You Can Do

✓Urgent care visits available 24/7
✓Board-certified doctors
✓Dermatology consultations (upload photos)
✓Behavioral health and psychiatry
✓Prescriptions sent to your pharmacy
✓Video or phone visits

Tips for Seniors

💡Dermatology visits work differently — you upload photos of your skin concern and a dermatologist reviews them within 24 hours
💡Behavioral health appointments are scheduled in advance, not on-demand
💡Save your pharmacy information in your profile for faster prescription processing