Telehealth Readiness Checker

Telehealth is a way to visit your doctor using a video call on your phone, tablet, or computer. Instead of going to the office, you talk to your doctor face-to-face through your screen. It is covered by most insurance plans including Medicare.

You need a device with a camera and microphone (most phones, tablets, and laptops have these built in), a stable internet connection (WiFi is best), and an account on your doctor's telehealth platform. Our readiness checker above will tell you exactly what you need.

Yes. Telehealth platforms used by doctors are required to follow HIPAA privacy laws, the same laws that protect your information at the doctor's office. Your video call is encrypted, meaning no one else can listen in.

Yes. Medicare covers many types of telehealth visits including regular check-ups, mental health appointments, and specialist consultations. The cost is usually the same as an in-person visit. Check with your plan for specific coverage details.

If your video freezes or you lose connection, try closing the app and reopening it. If that does not work, call your doctor's office — they can usually continue the appointment by phone. It helps to have their phone number written down before the appointment starts.

Absolutely! Having a family member or caregiver sit with you during your telehealth visit is perfectly fine and often encouraged. They can help with technology, take notes, or help you remember questions to ask your doctor.