How to Video Call on WhatsApp (Step by Step)
A simple, beginner-friendly guide to making video calls on WhatsApp using your iPhone or Android phone. See your family face-to-face in minutes.
Video calling is one of the best ways to stay connected with your family and friends, especially grandchildren who live far away. WhatsApp makes this easy and free — all you need is a phone and a WiFi connection.
What You Need Before You Start
- A smartphone (iPhone or Android)
- WhatsApp installed on your phone
- A WiFi connection (video calls use data, so WiFi saves your phone bill)
- The phone number of the person you want to call — they must also have WhatsApp
How to Make a WhatsApp Video Call
Step 1: Open WhatsApp
Find the green WhatsApp icon on your phone screen and tap it. If you cannot find it, swipe down on your home screen and type "WhatsApp" in the search bar.
Step 2: Find the Person You Want to Call
Tap on the Chats tab at the bottom of the screen. Look for the name of the person you want to video call. If you have chatted with them before, they will appear in your chat list.
If they are not in your chat list, tap the pencil icon (top right on iPhone) or the chat bubble icon (bottom right on Android) to start a new chat. Select their name from your contacts.
Step 3: Tap the Video Camera Icon
Once you are in the chat with that person, look at the top right corner of the screen. You will see a small video camera icon. Tap it.
Step 4: Wait for Them to Answer
Your phone will now ring their phone. You will see your own face on the screen while you wait. When they answer, you will see their face too.
Step 5: End the Call
When you are finished talking, tap the red button at the bottom of the screen to hang up.
Common Problems and Solutions
"My camera shows a black screen"
Go to your phone Settings, find WhatsApp, and make sure Camera permission is turned on.
"They cannot hear me"
Check that your phone is not on mute. Also check that WhatsApp has Microphone permission in your phone Settings.
"The video is blurry or keeps freezing"
This usually means your WiFi connection is weak. Try moving closer to your WiFi router.
"I accidentally started a voice call instead"
No problem — during a voice call, tap the video camera icon on the screen to switch to video.
Tips for a Better Video Call
- Use WiFi instead of mobile data to avoid using your phone allowance
- Prop your phone up against something so you do not have to hold it the whole time
- Face a window so your face is well lit — the other person will see you much better
- Speak clearly and pause between sentences, especially if the connection is slow
Frequently Asked Questions
Is WhatsApp video calling free?
Yes, completely free. WhatsApp uses your internet connection, not your phone minutes. If you are on WiFi, it costs nothing.
Can I video call someone in another country?
Yes. WhatsApp video calls work worldwide, as long as both people have WhatsApp and an internet connection. There is no extra charge.
How many people can I video call at once?
WhatsApp allows group video calls with up to 8 people. To add more people during a call, tap the "Add participant" button.
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