Don’t worry — this is a common issue and usually easy to fix!
“ERR_CONNECTION_REFUSED”
What This Means (In Plain English)
The website you are trying to visit refused your connection. The website's server is either down or not accepting visitors right now.
Common Causes
- •The website's server is down for maintenance
- •The website is overloaded with visitors
- •A firewall or antivirus is blocking the site
- •The website has been taken offline
How to Fix It — Step by Step
- 1
Wait a few minutes and try again — the website may be temporarily down.
- 2
Check if the website is down for everyone by searching "is [website] down" on Google.
- 3
Try a different browser (like Edge, Chrome, or Firefox).
- 4
Clear your browser cache: browser settings > Privacy > Clear Browsing Data.
- 5
Check if a firewall or antivirus is blocking the website.
- 6
If it is a website you manage, the web server may need to be restarted.
How to Prevent This in the Future
Keep your browser updated. If a website is frequently down, it may have reliability issues.
Related Errors You Might See
This Site Can't Be Reached
Your browser cannot connect to the website at all. This could be an internet problem on your end or the website might be down.
DNS_PROBE_FINISHED_NXDOMAIN
Your browser cannot find the website because the domain name does not exist or cannot be looked up. Think of it like looking up a phone number that is not in the directory.
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.