Don’t worry — this is a common issue and usually easy to fix!
“Not Charging”
What This Means (In Plain English)
Your iPhone is plugged in but the battery is not charging. This is usually a problem with the cable, adapter, or charging port.
Common Causes
- •Lint or debris in the charging port
- •A damaged or worn-out cable
- •A faulty power adapter
- •A software glitch preventing charging
How to Fix It — Step by Step
- 1
Try a different charging cable and power adapter.
- 2
Check the charging port on the bottom of your iPhone for lint or debris — gently clean it with a wooden toothpick.
- 3
Make sure the cable clicks firmly into the port.
- 4
Try a different power outlet.
- 5
Restart your iPhone while it is plugged in.
- 6
If using a wireless charger, make sure your phone is centered on the charging pad.
- 7
If nothing works, the charging port may need repair — visit an Apple Store.
How to Prevent This in the Future
Keep the charging port clean. Use quality cables and avoid yanking the cable out forcefully.
Related Errors You Might See
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.