Don’t worry — this is a common issue and usually easy to fix!
“Enter Password for Wi-Fi Network”
What This Means (In Plain English)
Your device is asking for the Wi-Fi password, and you may not remember it. Here is how to find it.
Common Causes
- •Connecting a new device for the first time
- •The saved password was erased after a device reset
- •Someone changed the password
How to Fix It — Step by Step
- 1
Check the sticker on the bottom or back of your Wi-Fi router — the default password is usually printed there.
- 2
Look for a label that says "Password", "Network Key", "WPA Key", or "Wireless Password".
- 3
If you changed the password from the default, check if you wrote it down somewhere.
- 4
On Windows, if you have another device already connected: Settings > Network > Wi-Fi > your network > View Password.
- 5
On iPhone: Settings > Wi-Fi > tap the (i) next to your network > Password (may require Face ID).
- 6
As a last resort, reset the router to factory settings by pressing the tiny reset button on the back with a paperclip for 10 seconds. This restores the default password on the sticker.
How to Prevent This in the Future
Write your Wi-Fi password down and keep it in a safe place, like taped inside a kitchen cabinet or in your address book.
Related Errors You Might See
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.