Don’t worry — this is a common issue and usually easy to fix!
“Clock Is Wrong / Time Not Syncing”
What This Means (In Plain English)
Your computer's clock is showing the wrong time. This can cause problems with websites, email, and other services.
Common Causes
- •Automatic time sync is turned off
- •The CMOS battery is dead (on older computers)
- •Time zone set incorrectly
- •A software conflict preventing time sync
How to Fix It — Step by Step
- 1
Right-click the clock in the taskbar and choose "Adjust date and time".
- 2
Turn on "Set time automatically".
- 3
Make sure "Set time zone automatically" is also on.
- 4
Click "Sync Now" to force an immediate time sync.
- 5
If the time keeps drifting, your computer's internal battery (CMOS battery) may need replacing — this is a small battery on the motherboard.
- 6
Restart your computer after correcting the time.
How to Prevent This in the Future
Keep automatic time sync enabled. If you travel, make sure automatic time zone is on.
Related Errors You Might See
Secure Sites Not Loading — Date and Time Error
Secure websites (HTTPS) are not loading because your device's date or time is set incorrectly. Security certificates check the date to work.
Certificate Error — Navigation Blocked
The website's security certificate has a problem. Your browser is blocking it to protect you from a potentially unsafe connection.
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.