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Cleveland Clinic MyChart

Hospital & Doctor Portals

Cleveland Clinic's patient portal lets you schedule virtual visits with world-class specialists, view results, and communicate with your care team.

Cost

Free portal (copays apply for visits)

Medicare

Accepted

Download the App

🍎 Cleveland Clinic MyChart on App Store🤖 Cleveland Clinic MyChart on Google Play

How to Set Up Cleveland Clinic

1

Get access from Cleveland Clinic

If you're a Cleveland Clinic patient, you'll receive activation instructions by email or at your visit.

2

Download MyChart

Search "MyChart" in App Store/Google Play and select Cleveland Clinic when prompted for your organization.

3

Activate your account

Use the activation code from Cleveland Clinic to set up your username and password.

4

Schedule a virtual visit

Go to Visits > Schedule > filter by "Video Visit" to find available times with your doctor.

What You Can Do

  • Virtual visits with Cleveland Clinic specialists
  • Express Care Online for minor issues
  • Second opinions via video
  • Test results and medical records
  • Prescription management
  • Appointment scheduling

Tips for Seniors

  • 💡Express Care Online lets you get treated for simple issues without a full appointment
  • 💡Cleveland Clinic offers virtual second opinions from specialists
  • 💡You can share your medical records with doctors outside Cleveland Clinic

Troubleshooting

Don't have an activation code

Call Cleveland Clinic at 216-444-2544 or ask at your next appointment.

Can't schedule a video visit

Not all departments offer video visits. Call 216-444-2200 to check availability.

Which MyChart app to use?

Download the standard "MyChart" app and search for "Cleveland Clinic" when it asks for your organization.

Other Hospital & Doctor Portals Options

Before Your Video Visit

  • Find a quiet, well-lit room
  • Charge your device fully
  • Test your camera and microphone
  • Have your medication list ready
  • Write down your questions beforehand
  • Log in 10 minutes early
  • Have your insurance card nearby