Don’t worry — this is a common issue and usually easy to fix!
“No Wi-Fi Networks Found”
What This Means (In Plain English)
Your device cannot find any Wi-Fi networks at all. The Wi-Fi antenna on your device may be turned off, or there are no networks in range.
Common Causes
- •Wi-Fi is turned off on the device
- •Airplane Mode is on
- •The router is turned off or unplugged
- •The device is too far from any network
How to Fix It — Step by Step
- 1
Make sure Wi-Fi is turned on in your device settings.
- 2
Turn off Airplane Mode if it is enabled.
- 3
Restart your device.
- 4
Check that your Wi-Fi router is turned on and its lights are blinking.
- 5
Move closer to where your router is located.
- 6
If using a laptop, check for a physical Wi-Fi switch on the side.
- 7
If your router is off, check that it is plugged in and the power outlet is working.
How to Prevent This in the Future
Keep your router in a well-ventilated area so it does not overheat. Make sure it is plugged into a reliable power outlet.
Related Errors You Might See
Can't Connect to This Network
Your device cannot connect to the Wi-Fi network you selected. This could be a password issue, a signal problem, or a device glitch.
No Wi-Fi Networks Found
Your computer cannot see any Wi-Fi networks to connect to. The Wi-Fi adapter might be turned off or having a problem.
Still stuck? Don’t worry!
If the steps above did not solve the problem, ask a trusted friend or family member for help, or contact us and we will do our best to assist you.